July 15-18, 2019
University of Salamanca
The conference is preceded by one day of free tutorials for participants who wish to learn state of the art of research relating to the topics of KMO and LTEC. The tutorials will be held on the 15th July, 2019. The conference itself commences on the 16th July, 2019.
Knowledge has been identified as a key organizational resource for generating competitive advantage over other firms. It isthe transformative catalyst that will get us into the knowledge age. The world is undergoing constant technological and knowledge revolutions. . Technologies such as big data, Internet of Thing (IOT), Artificial intelligence (AI) and Blockchain are increasingly transforming the way we live and work.
Knowledge management (KM) refers to how best an organisation leverages its knowledge internally and externally. In this age of big data, analytics, artificial intelligence, Internet of Things (IOT), blockchain, machine learning and cognitive computing, knowledge management has synergistic roles that can be played. For example, knowledge management can serve a fundamental role in managing the governance of big data and resulting analytics. Knowledge management is closely linked to AI and machine learning in terms of knowledge acquisition, knowledge representation and knowledge generation. In addition, knowledge management is a close cousin with project management and risk management.
There are many other new trends such as the use of social media for Knowledge Management. Employees in organisations need to access the organisation's knowledge management system (KMS) while they're on the go. Consequently, mobile technology and KM software will soon be inseparable.
Another role of Knowledge management is to create, build and maintain competitive advantage through utilization of knowledge and through collaboration practices in innovation. KM systems should allow for external integration so that internal and external parties can share information more easily. Collaboration between individuals, teams, divisions, and organisations is essential and Organisations must develop the skills and culture that enable high-value collaboration. Besides collaboration, there are the issues of trust and cultures.
Knowledge Management (KM) is also facing a challenging time with the advance of big data and Internet of Things (IOT) as well as cognitive learning. There are issues between innovation, technology and knowledge management. They are not only limited to technology, but also the integration of business strategy and process, organisational community and culture, expertise and technology. To do this requires that we look into the new emerging discipline of service science especially service dominant logic. Co-creation of value is essential to provide services and products that will provide value to users.
To effectively manage knowledge in organisations; there are many challenges that need to be addressed.
KMO 2019 conference aims to bring together leading academic researchers and research scholars to exchange and share their experiences and research from all aspects of Knowledge Management challenges. It also provides an interdisciplinary platform for researchers, practitioners and educators to present and discuss their most recent work, trends, innovation and concerns as well as practical challenges encountered and solutions adopted in the fields of Knowledge Management in Organisations.
The conference welcomes contributions from researchers and scholars to contribute to original and unpublished results of conceptual, constructive, empirical, experimental, or theoretical work in all areas of Knowledge Management in organisations at the conference. The conference solicits contributions of full papers that address themes and topics of the conference. We are also interested in case studies that demonstrate how KM research strategies have been applied and the lessons learned. Case studies and work-in-progress/posters are welcomed. PhD Research, proposals for roundtable discussions, non-academic contributions and product demonstrations based on the main themes are also invited.
International Journal of Web
Engineering and Technology
KMO 2019 aims to encourage research into the various aspects of knowledge management to address many of the challenges facing organisations. The intent is to create a better understanding of knowledge management practices, research and practical applications. We solicit papers from a broad set of research topics including, but not limited to, the following:
Knowledge management in general
Social and Organisational aspects
Innovation, Evaluation and Services
Big Data and Cloud Computing
Internet of Things
Papers should contain original contributions not published or submitted elsewhere, and references to related state-of-the-art work.
Professor Lorna Uden
Staffordshire University, UK
Professor I-Hsien Ting
National University of Kaohsiung, Taiwan
Professor Juan M, Corchado
University of Salamanca, Spain
Dr. Fernando De la Prieta Pintado
University of Salamanca, Spain
Dr. Reinhard C. Bernsteiner - Management Center Innsbruck, Austria
Dr. Dario Liberona - Universidad Santa Maria, Chile
Dr. Derrick Ting - National University of Kaohsiung, Taiwan
Dr. Akira Kamoshida - Yokohama City University, Japan
Dr. Costas Vassilakis - University of the Peloponnese, Greece
Dr. Dai Senoo - Tokyo Institute of Technology, Japan
Dr. Eric Kin-Wai Lau - City University, Hong Kong
Dr. George Karabatis - University of Maryland, Baltimore County, USA
Dr. Lorna Uden - Staffordshire University, UK
Dr. Luka Pavlič - University of Maribor, Slovenia
Dr. Marja Naaranoja - Vaasa University of Applied Sciences, Finland
Dr. Marjan Heričko - University of Maribor, Slovenia
Dr. Remy Magnier-Watanabe - University of Tsukuba, Tokyo, Japan
Dr. Marrara, Stefania - Consorzio C2T, Milano, Italy.
Dr. Victor Hugo Medina Garcia - Universidad Distrital Francisco José de Caldas, Colombia
Dr. Yuri Zelenkov - Higher School of Economics, Moscow, Russia.
Dr. K. Chandrasekaran - National Institute of Technology Karnataka (NITK) Mangalore, India.
Dr. Marta Silvia Tabares - Universidad EAFIT, Medellín, Colombia
Dr. Ruben González Crespo - Universidad Internacional de La Rioja, Spain
Dr. GAN Keng Hoon - Universiti Sains Malaysia, Malaysia
Dr. Stephan Schlögl - MCI Management Center Innsbruck,Austria
Dr. Weigang Li - University of Brasilia, Brazil
Dr. Cristian Koliver- Federal University of Santa Catarina, Brazil
Dr. Houn-Gee Chen - National Taiwan University, Taiwan
Dr. William Wang - University of Waikato, Hamilton, New Zealand
Dr Jari Kaivo-Oja - University of Turku. Finland
Dr. Christian Ploder- MCI Management Center Innsbruck, Austria
Dr. Hércules Antonio do Prado - Catholic University of Brasília, Brazil
Dr. Vesa Tapani Nissinen - Finnish Defence Research Agency, Finland
Dr. Mariusz Kostrzewski - Warsaw University of Technology, Poland
Dr. Kamoun-Chouk Souad - Manouba University, ESCT, LIGUE, Tunisia
Dr. Sandeep Kumar - Indian Institute of Technology Roorkee, Uttarakhand, India
Dr. Iraklis Varlamis - Harokopio University of Athens, Greece
Dr .Furen Lin - National Tsing Hua University, Taiwan
Dr. Jinfeng Wang - Zhengzhou University , China
Juan Manuel Corchado Rodríguez - University of Salamanca, Spain
Galo Sánchez Sánchez - University of Salamanca, Spain
Fernando De la Prieta Pintado - University of Salamanca, Spain
Sara Rodríguez González - University of Salamanca, Spain
Javier Prieto Tejedor - University of Salamanca, Spain
Juan Carlos Matos Franco - University of Salamanca, Spain
José Escuadra Burrieza - University of Salamanca, Spain
José Luis Pérez Iglesias - University of Salamanca, Spain
María Luisa Pérez Delgado - University of Salamanca, Spain
Pablo Chamoso Santos - University of Salamanca, Spain
Alfonso González Briones - University of Salamanca, Spain
Jesús Angel Román Gallego - University of Salamanca, Spain
Manuel Pablo Rubio Cavero - University of Salamanca, Spain
Alberto Rivas Camacho - University of Salamanca, Spain
Roberto Casado Vara - University of Salamanca, Spain
Elena Hernández - University of Salamanca, Spain
Ines Sitton - University of Salamanca, Spain
María Cruz Sánchez Gómez - University of Salamanca (Spain)
Antonio Sánchez Martín - University of Salamanca (Spain)
Iago Ramos Fernández - University of Salamanca (Spain)
María Victoria Martín Cilleros - University of Salamanca (Spain)
Eva González Ortega - University of Salamanca (Spain)
Digital technologies have the power to disrupt many if not all industries. New business models are vital to potentially benefit from these technologies and innovation ecosystems have to be developed to realize these business models. In such ecosystems firms depend on one another to collectively provide new ideas and technologies and create value for customers. Relatively little is known about the effectiveness of the structure and governance of such ecosystems. I will show using several examples from different industries how digital technologies force incumbents to set up ecosystems and how they can be effectively structured and managed.
Wim Vanhaverbeke is Professor Strategy and Innovation Management at the Hasselt University (Belgium) and is visiting professor at ESADE Business School and till recently also at the National University of Singapore. He published in different international journals such as Organization Science, Research Policy, Journal of Product Innovation Management, California Management Review, Journal of Management, Journal of Management Studies, Small Business Economics, Journal of Business Venturing, Technovation, etc. He was co-editor with Henry Chesbrough and Joel West of “Open Innovation: Researching a New Paradigm” (OUP, 2006) and “New frontiers in open innovation” (OUP, 2014). He published a management book “Managing open innovation in SMEs” (CUP – 2017) and an academic volume “Researching open innovation in SMEs” (World Scientific Press - 2018).
He is a dedicated open innovation and innovation ecosystem researcher collaborating with different partners around the globe. His current research is focusing on innovation ecosystems and digital strategies and on open innovation and sustainability. He established the European Innovation Forum with Henry Chesbrough in 2012 and is co-organizer of the World Open Innovation Conference 2016. He is a frequently asked speaker at leading international conferences and an adviser for several globally operating companies. He consults and organizes workshops for multinationals and technology companies.
He was recognized by the International Association of Management of Technology (IAMOT) as one of the top 50 authors of technology and innovation management during the period 2008-2012. He was appointed as member of the Advisory Committee of the Research Center for Technological Innovation of the Tsinghua University from April 2018 till March 2021.
By allowing the long-term influence of current trends to be considered and providing an opportunity to reflect on the present and imagine the future, futures thinking provokes discussion on the directions that education might take when faced with challenges and uncertainty(Schuck, Aubusson, Burden & Brindley, 2018). More than ever, the world is confronted with uncertainty and this is particularly evident in the field of educational technology, where technological change can often outstrip the ability of educators to understand, consider and apply its implications for teaching and learning.
This presentation will explore and explain the use of futures thinking methodologies to examine and critique possible drivers of change in the field of educational technology. It will consider how futures tools have been used in a number of recent international research projects focused around the exploitation of mobile, ubiquitous and smart technologies (Kearney, Burden and Schuck, 2019) and will illustrate how this methodology could be used more widely to address the kind of education technology challenges that this conference addresses.
Dr. Kevin Burden is Professor of Digital Education in the Faculty of Arts, Cultures and Education (FACE) at the University of Hull where he leads a team investigating the impact and pedagogical potential of digital technologies on learning and in education more generally. His research area explores the affordances of mobile and pervasive computing with a particular focus on teacher education and professional learning. Along with colleagues at the University of Technology, Sydney and Cambridge University (UK) he has pioneered the use of Futures Thinking as a methodological approach to thinking about technological challenges and drivers and the various futures these may afford society. He is currently leading several international research projects focusing on the use of mobile technologies in schools and colleges and recently completed a major Erasmus+ project to create a mobile learning toolkit for teacher educators (www.mobileleanringtoolkit.com). He is a Distinguished Visiting Scholar at the University of Technology, Sydney and has previously been invited to Hong Kong University and the University of Macau. Kevin has attracted over £1.5m in competitive grants and awards and was made a National Teaching Fellow by the UK Higher Education Academy (HEA) for his work in supporting students and staff in the innovative use of digital technologies. He is the author of over fifty peer-reviewed articles, chapters and publications and, along with colleagues at UTS and the University of Cambridge he has recently co-authored the book ‘Uncertainty in Teacher Education Futures: Scenarios, Politics and STEM’ (http://www.springer.com/gp/book/9789811082450)
At the moment we are witnessing the advent of citizen-driven communities which share altruistic values of open and reciprocal knowledge sharing and understand knowledge as a public good, as a commons. All of them emerge around and make use of new technologies such as 3D printing, blockchain or biotechnology. Their processes and interests conflict with those of some established players in the society, for example by striving for affordable or free access to the technologies and/or methodologies for the production of the commons. Starting from a niche, those communities however set up innovation systems which might largely impact how the society will be organised in the future. This keynote looks exemplarily into the principles and processes of knowledge sharing in open design, open biology, and circular plastic revaluation communities and their implications on business models and society.
Patricia Wolf is since September 2018 Professor WSR for Integrative Innovation Management at the Centre for Integrative Innovation Management, Institute of Marketing and Management, at the Department of Business and Social Sciences of the University of Southern Denmark in Odense. She is furthermore Private Lecturer in Knowledge Management at ETH Zurich, Professor in Innovation Management and Future Studies at Lucerne University of Applied Sciences and Arts and member of the universities’ Future Laboratory CreaLab which she has set up and led from 2011-2018. Patricia's main research topics are open knowledge sharing communities which develop and use use emergent technologies, and their impact on the society.
Speaker: Manuel Gustavo Isaac, University of Barcelona (Spain)
Abstract: We use concepts all the time to manage knowledge in organizations. The quality of our conceptual apparatus thereby crucially determines the quality of our knowledge management, so that: the better our concepts are, the better our knowledge manage- ment will be. Conceptual engineering is the new research program in philosophy that means to provide a method to assess and improve any of our concepts working as such cognitive devices—that is, for the identification of conceptual deficiencies and the elaboration of correlated ameliorative strategies. The purpose of the tutorial ‘Intro- duction to Conceptual Engineering (ICE)’ is to provide a systematic overview of the research program of conceptual engineering, with a focus on its foundational issues and methodological framework. Given the ubiquity of conceptual deficiencies in our knowledge resources, the methodological needs in terms of strategies for facing con- ceptual challenges is of the most urgent relevance for optimally managing knowledge in organizations. The ICE Tutorial will contribute to satisfying these needs and help in solving the correlative problems by providing the audience with a widely applicable ready-to-use method for the cognitive optimization of our conceptual apparatuses.
Speaker: Jeremiah Sullins, Harding University (U.S.A.).
Abstract: For most of the 20th century, an empirical investigation of emotions was neglected. Adding to the body of literature on negative emotions (i.e., confusion and shame), this tutorial will present our experiences exploring: 1) systematic and empirically based methods of inducing one specific self-conscious emotion (shame) to get a better understanding of who and why learners experience shame in an educational context 2) the impact that academic shame has on the learning of complex science topics with the hope that we can better understand students’ experiences of this emotion 3) what role does confusion play in the learning of STEM (science, technology, engineering, and mathematics) content? 4) which methods of confusion induction are most beneficial for deep learning? and 5) the unique linguistic markers that are associated with student experiences of confusion and academic shame. Immediate applications for education will be discussed.
Speaker: Stefania Marrara, Antonia Azzini, Amir Topalovi, Consorzio per il Trasferimento Tecnologico C2T (Italy)
Abstract: Find Your Doctor (FYD) is the first Job-placement agency in Italy dedicated to PhDs who are leaving the Academia to continue their professional path in compa- nies and organizations. The mission of FYD is to outline the value of the research background as an asset for the development of companies and society as a whole. In this tutorial we provide a survey of the activities that European Organizations are currently proposing to promote PhDs’ careers. Moreover a description of the techniques that are currently employed in recruitment software is presented.
Speaker: Mohamad Firdaus Che Abdul Rani and Vinothini Kasinathan, Asia Pacific University of Technology & Innovation (Malaysia)
Abstract: QR Code technology provides a lot of benefits for the techno-literate educator. Besides the fact that most students own smart phones that can read QR Code in seconds, they also often have access to laptops in their educational institution or even at home. Students will not be disturbed by a technology that they have probably used outside educational institution already. On the contrary, they are likely to get excited at the prospect of opening encoded information at the click of a button after solved some questions. QR Code can be used to engage “Digital Native” audience by providing access to thepresentation online resources, get instant feedback and conduct question and answer (Q & A) session during the learning event. These kind of activities are the most common component of learning event and QR Code can improve audience commitment and possibly create better interactions between the presenter and the audience. In this tutorial, we will discuss the usage of QR Code in daily life and how it can be used inside and outside classroom, and design the QR Code based learning contents for non- IT-techno-literate educator.
Papers reporting original and unpublished research results pertaining to the above topics are solicited (Proceedings will be published by Springer CCIS series). Full paper and all submissions deadline is
10th December, 2018 10th January, 2019. These papers will undergo an academic review process. Full paper manuscripts must be in English with a maximum length of 12 pages (using the Springer template). All papers are blind reviewed.
IMPORTANT: Please do not include the author(s) information in the FIRST submission of the paper, in order for double-blind review to be carried out.
More information in Springer publication; please see: Communications in Computer and Information Science (CCIS).
KMO 2019 welcomes the submission of papers with reference to the topics listed in the call for papers. All submitted papers will undergo a thorough review process; each paper will be refereed by at least three experts in the field, based on relevance, originality, significance, quality and clarity.
All papers must be formatted according to the Springer template, with a maximum length of 12 pages, including figures and references. All proposed papers must be submitted in electronic form (WORD format) using the Paper Submission Page
Accepted papers will be included in KMO 2019 Proceedings. At least one of the authors will be required to register and attend the symposium to present the paper in order to include the paper in the conference proceedings. All accepted papers will be published by Springer Verlag (LECTURE NOTES in Communications in Computer and Information Science (CCIS).
Authors of selected papers will be invited to extend and revise their papers to be submitted to a special issue of International Journal of Web Engineering and Technology (IJWET) published by Inderscience.
These rates are valid for KMO & LTEC events under the frame of Conference
In registration for KMO, the registration for co-located event LTEC is included.
Regular and student ticket includes everything: pre-conference tutorials, attendance to KMO and LTEC lectures, conference pack with proceedings, coffee breaks & refreshments, lunches for all three conference days and conference dinner, social events on Monday, Tuesday, Wednesday and Thursday. Post conference tour on Friday is not included.
Students must provide proof of their status with a copy of their student card sent with the registration form. The document has to be presented when collecting the documentation.
A maximum of 12 pages per contribution is allowed. However, it is possible to extend the paper until 4 additional pages by paying an additional fee.
A registered person may present two contributions with one regular fee, but an additional charge is requested on publishing expenses.
Accompanying person will be charged extra 235€.
AC Hotel Zamora, a Marriott Lifestyle Hotel (4 stars)
Avenida Príncipe de Asturias, 43, 49029 Zamora, Spain
Zenit Dos Infantas (4 stars)
Cortinas de San Miguel, 3, 49015 Zamora, Spain
Sercotel Horus Zamora (4 stars)
Plaza del Mercado, 20, 49003 Zamora, Spain
+34 980 50 82 82
|HOTEL||SINGLE ROOM PRICE PER NIGHT||DOUBLE ROOM PRICE PER NIGHT|
|AC HOTEL ZAMORA****||85,00 €||90,00 €|
SERCOTEL HORUS ZAMORA****
|90,00 €||98,00 €|
|ZENIT DOS INFANTAS****||80,00 €||95,00 €|
Zamora is located in the northwest of Spain, north of Salamanca and very close to the border with Portugal. Its impressive old town is outstanding, and it was declared a historical-artistic quarter in 1973. The city is located on the banks of the Duero River and has fortified parts which add to its charm.
Zamora is known for its Romanesque buildings. It has more than twenty temples and 14 churches in the historic centre, making it the city with the largest number of Romanesque temples in Europe. The most noteworthy features of this heritage are the impressive cathedral (whose dome is decorated with scales), the castle, the walls, the bridge and two palaces. This is an ideal place for anyone who wants to learn about the history of Romanesque architecture. Along with these architectural wonders, we can find a set of modern buildings that make an interesting contrast.
The Easter celebration in Zamora had been proclaimed a Fiesta of International Tourist Interest and visitants are guaranteed to have an enjoyable week.
An interesting fact: Zamora was the first city in the world with global WiFi coverage, through the "Zamora Hot City" project.
Points of Interest in the City:
Zamora is located just 264 km from Madrid, so you can also opt to travel by car. Attendees can follow the route shown on the map, from Adolfo Suárez Madrid Barajas airport
You can take the metro (www.metromadrid.es/en) from the airport (T1, T2, T3 and T4) to the to the (Méndez Álvaro) Estación Sur Bus Station. You will have to take Line 8 in the direction of Nuevos Ministerios, at this station you must transfer to Line 6, until you arrive at a station called Méndez Álvaro (From there you will be able to access the Estación Sur Bus Station, which has a direct bus connection to Zamora).
The ticket can be bought at this link: https://booking.avanzabus.com
If you have chosen to fly from Barcelona to Valladolid, there are several ways of getting to Zamora.
You can travel by bus or taxi to get from the Villanubla Airport (Valladolid) to the Valladolid (train or bus station).
Taxi from the airport: has a fixed price of 22 euros. More information about the taxis can be found on this website (https://www.valladolid.com/taxi)
Bus from the airport: you can travel by bus from the airport, the service is provided by the Linecar company and its schedules can be viewed in the following document. Depending on the means of transport you have chosen, you will either arrive at the train station or at the bus station: http://www.linecar.es/horarios.pdf
Train from Valladolid (train station) to Zamora: The service is provided by the Renfe company. The duration of the trip is of 75 minutes approximately. You must choose a train called REG EXP, if not you will have to transfer in Segovia. You can buy the tickets on the web page of the Renfe Company (http://www.renfe.com/viajeros/index.html)
Bus from Valladolid (bus station) to Zamora:
The Company that provides this service is called La Regional V.S.A. Its Schedule includes several trips, check it out on this website by introducing the following information:
Origen: VALLADOLID (Estación)
Destino: ZAMORA (Estación de Autobuses)
Y haciendo clic en Ver Ruta Seleccionada